Last Updated: 28.05.2026
This text governs the use of services provided via www.fiihotel.com, including reservations, payment, cancellation, refunds, and accommodation conditions. By using the website or making a booking, you accept these terms.
1) Parties
Service Provider: Fii Hotel, Mavikent Mah. Mencik Sok. No:7 Karaoz Mevkii / Kumluca / Antalya
E-mail: info@fiihotel.com / hi@fiihotel.com
Phone: +90 507 163 62 12 / +90 507 419 27 10
2) Website Use
Users must use the website lawfully and in good faith. Users are responsible for issues caused by inaccurate or incomplete information.
3) Reservation and Confirmation
Reservations may be received via website, phone, e-mail, WhatsApp, or other channels. Confirmation depends on availability, price, payment terms, and where required, prepayment/deposit.
4) Prices and Payment
Included/excluded services are stated during booking. Payment methods may include card, bank transfer, online payment, or payment at property. Depending on season or campaign, prepayment or full payment may be required.
5) Distance Sales and Withdrawal
Consumer law may apply to remote bookings. For accommodation services tied to specific dates, withdrawal right exceptions may apply. Non-refundable/non-cancellable rates may not be refunded.
6) Cancellation, Refund, and Changes
Cancellation/refund rules are those presented at booking. Late cancellations may be charged fully or partially. No-show, early departure, and date change requests are subject to policy, availability, and fare differences.
7) Check-in/Check-out and House Rules
Check-in is at 14:00 and check-out at 12:00. Early check-in/late check-out depends on availability and may incur extra fees. Guests must follow hotel safety and conduct rules.
8) Identity Reporting and Legal Duties
Identity data may be collected and reported to legal systems as required by law. Service may be denied if valid ID is not provided.
9) Children, Extra Guests, Pets, and Extras
Policies for children/extra beds/extra guests depend on room type and availability. Pet acceptance is subject to hotel policy. Transfers, restaurant, events, and other extras may be charged separately.
10) Force Majeure and Liability
In force majeure events (natural disasters, epidemics, war, strikes, public authority actions), the hotel may modify, postpone, or cancel reservations. The hotel is not liable for issues not caused by its own fault.
11) Intellectual Property and Personal Data
All website content is owned by Fii Hotel or rights holders. Personal data is processed in accordance with applicable law; see Privacy, Cookie, and KVKK notices for details.
12) Disputes and Amendments
Disputes are resolved under applicable consumer and general law by competent authorities. Fii Hotel may update this text in line with legal and operational changes.
This text governs the use of services provided via www.fiihotel.com, including reservations, payment, cancellation, refunds, and accommodation conditions. By using the website or making a booking, you accept these terms.
1) Parties
Service Provider: Fii Hotel, Mavikent Mah. Mencik Sok. No:7 Karaoz Mevkii / Kumluca / Antalya
E-mail: info@fiihotel.com / hi@fiihotel.com
Phone: +90 507 163 62 12 / +90 507 419 27 10
2) Website Use
Users must use the website lawfully and in good faith. Users are responsible for issues caused by inaccurate or incomplete information.
3) Reservation and Confirmation
Reservations may be received via website, phone, e-mail, WhatsApp, or other channels. Confirmation depends on availability, price, payment terms, and where required, prepayment/deposit.
4) Prices and Payment
Included/excluded services are stated during booking. Payment methods may include card, bank transfer, online payment, or payment at property. Depending on season or campaign, prepayment or full payment may be required.
5) Distance Sales and Withdrawal
Consumer law may apply to remote bookings. For accommodation services tied to specific dates, withdrawal right exceptions may apply. Non-refundable/non-cancellable rates may not be refunded.
6) Cancellation, Refund, and Changes
Cancellation/refund rules are those presented at booking. Late cancellations may be charged fully or partially. No-show, early departure, and date change requests are subject to policy, availability, and fare differences.
7) Check-in/Check-out and House Rules
Check-in is at 14:00 and check-out at 12:00. Early check-in/late check-out depends on availability and may incur extra fees. Guests must follow hotel safety and conduct rules.
8) Identity Reporting and Legal Duties
Identity data may be collected and reported to legal systems as required by law. Service may be denied if valid ID is not provided.
9) Children, Extra Guests, Pets, and Extras
Policies for children/extra beds/extra guests depend on room type and availability. Pet acceptance is subject to hotel policy. Transfers, restaurant, events, and other extras may be charged separately.
10) Force Majeure and Liability
In force majeure events (natural disasters, epidemics, war, strikes, public authority actions), the hotel may modify, postpone, or cancel reservations. The hotel is not liable for issues not caused by its own fault.
11) Intellectual Property and Personal Data
All website content is owned by Fii Hotel or rights holders. Personal data is processed in accordance with applicable law; see Privacy, Cookie, and KVKK notices for details.
12) Disputes and Amendments
Disputes are resolved under applicable consumer and general law by competent authorities. Fii Hotel may update this text in line with legal and operational changes.